Glossary•Operations
Work Order
A maintenance or service request tracked in a CMMS system.
Full Definition
A Work Order is a documented request for maintenance, repair, or service on building equipment or spaces. Work orders are managed in CMMS systems and include details such as priority, assigned technician, required parts, and completion status. Work order data provides a complete view of asset maintenance history.
Related Terms
CMMS (Computerized Maintenance Management System)
Software that manages maintenance operations, work orders, equipment inventory, and maintenance schedules.
Equipment
Physical assets like HVAC units, pumps, and electrical systems that are monitored and maintained.
Preventive Maintenance
Scheduled maintenance performed to prevent equipment failures and extend asset life.