Key Performance Indicator (KPI)
A measurable value that demonstrates how effectively a building or facility is achieving key operational objectives.
Full Definition
A Key Performance Indicator (KPI) is a measurable value that demonstrates how effectively a building or facility is achieving key operational objectives. Common building KPIs include Energy Use Intensity (EUI), maintenance cost per square foot, occupant satisfaction scores, equipment uptime, and space utilization rates. KPIs help facility managers track performance, identify issues, and measure the impact of improvement initiatives. They should be specific, measurable, achievable, relevant, and time-bound (SMART). Effective KPI tracking enables data-driven decision-making and continuous improvement in facility operations.
Related Terms
Building Performance
The overall effectiveness of a building in meeting its functional, environmental, and economic objectives.
Benchmarking
The process of comparing building performance metrics against industry standards or similar buildings to identify improvement opportunities.
Facility Management (FM)
The practice of coordinating and managing the physical workplace, including buildings, infrastructure, and services.